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Right choice for New Car Service

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The fact is that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking forward to the potential bargains available in the end of year car sales or want to welcome in the new year by having your new car serviced? Here is some sound advice from Eagle Auto Care in Eagle Farm.
  

Obtaining a new car is one of the most important investments a lot of people make, so it is logical to be sure to care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

The fact is that you are able to choose who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Car dealers are not able to force you to bring the car back to the dealership it was purchased from for service or repairs. Provided the work is overseen to the manfufacturers specifications by an acceptably trained person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Eagle Auto Care mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Eagle Auto Care mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Eagle Auto Care will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the seperation between extended, statutory and manufacturer warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So keep an eye out for new car dealers who try to work in “express” or “extended” warranties, often for free, when processing the sale of your new car. Normally these ‘special’ warranties may include quite specialised restrictions or provisions, usually in unclear or confusing language. Many times these special offers provide a small amount, if any additional benefits not already accounted for by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the vehicle.

Such special offers are very unlikely to focus on the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or extra waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services